Privacy Policy

Glacier Home Exteriors ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at glacierhomeexteriors.com or interact with us through our services.

Information We Collect

We collect information that you voluntarily provide to us when you:

• Fill out a contact form or request an estimate
• Call or text us
• Sign up for email or SMS communications
• Enter into a service agreement

This information may include your name, email address, phone number, mailing address, property address, and details about the services you are interested in.

How We Use Your Information

We use the information we collect to:

• Provide estimates and schedule appointments
• Communicate with you about your project
• Send project updates, appointment reminders, and follow-ups
• Process payments and manage contracts
• Improve our website and services
• Send marketing communications (only with your consent, and you may opt out at any time)

Third-Party Sharing

We do not sell your personal information. We may share your information with trusted third-party service partners only as necessary to provide our services, including:

• Enhancify — our financing partner, if you choose to apply for project financing
• Material manufacturers — for warranty registration (Anlin, Pella, GAF, James Hardie)
• CRM and scheduling software — to manage your project and appointments
• Insurance companies — when you request claim assistance

These partners are contractually obligated to protect your information and use it only for the purposes for which it was shared. We may also disclose your information when required by law or to protect our legal rights.

Cookies and Analytics

Our website uses cookies and similar tracking technologies to improve your browsing experience and analyze site traffic. These include:

• Google Analytics — to understand how visitors use our website, including page views, traffic sources, and user behavior
• Meta Pixel (Facebook) — to measure the effectiveness of our advertising and deliver relevant ads
• Essential cookies — required for basic website functionality

You can control cookie preferences through your browser settings. Disabling cookies may affect certain features of our website.

Data Retention and Security

We retain your personal information only as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, and enforce our agreements. Typical retention periods include:

• Project records — retained for the duration of applicable warranty periods
• Contact form submissions — retained for up to 3 years if no project results
• Marketing communications — until you unsubscribe

We implement reasonable administrative, technical, and physical security measures to protect your information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Privacy Rights

Under Texas law, you have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate personal information
• Request deletion of your personal information
• Opt out of marketing communications at any time
• Opt out of the sale of personal information (we do not sell your data, but you may still exercise this right)

The Texas Data Privacy and Security Act (TDPSA) provides additional protections for Texas residents. To exercise any of these rights, contact us using the information below. We will respond to verifiable requests within 45 days.

SMS and Text Messaging

If you opt in to receive text messages from Glacier Home Exteriors, your phone number and messaging data are subject to additional terms. Please review our SMS Terms and Conditions for complete details on message frequency, opt-out instructions, and carrier disclaimers.

Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected information from a child under 18, we will promptly delete that information.

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us: